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Head of Onboarding

Company: VirtualVocations
Location: Erie
Posted on: October 30, 2024

Job Description:

A company is looking for a Head of Onboarding to lead and scale the technical onboarding team for large enterprises.



Key Responsibilities

Lead and grow a technical onboarding team focused on data ingestion and integrations
Own and optimize key onboarding metrics to enhance customer satisfaction and reduce onboarding time
Collaborate with cross-functional teams to resolve bottlenecks and ensure a smooth onboarding experience



Required Qualifications

Proven experience leading implementation teams in fast-paced environments
Deep expertise in connector-based data products and technical integrations
Track record of accelerating time-to-value and boosting customer retention
Passion for operational excellence and scaling high-growth teams

Keywords: VirtualVocations, Niagara Falls , Head of Onboarding, Other , Erie, New York

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