Human Resource Manager
Company: Uniland Development Company
Location: Buffalo
Posted on: October 23, 2024
Job Description:
Are you a highly motivated and experienced HR professional
seeking a new and exciting opportunity in the hospitality industry?
Uniland Hospitality is currently seeking a dedicated and talented
individual to partner with our leadership team in a newly created
Human Resources Manager role to refine and execute the hospitality
division's human resource and talent strategy. Boasting two
prominent hotels in the Buffalo area, we are committed to providing
exceptional service to our guests, and we believe that starts with
our employees. The Hotel Human Resource Manager will help oversee
the development, management and administration of human resources
activities, such as recruiting and onboarding, employment law,
compliance reporting, policy and procedures, benefits and
compensation, employee relations, and training and development for
the Embassy Suites in downtown Buffalo and the Hampton Inn in
Amherst, NY, which will require regular travel to each of the two
work-sites. The HR Manager will partner with the hotel leadership
team to understand and execute the hospitality division's human
resource and talent strategy.Essential Functions:Employee Support &
Relations Responsibilities:
- Builds strong relationships and fosters a culture of teamwork,
respect, and excellence throughout the organization.
- Approaches all encounters with guests and employees in an
attentive, friendly, courteous and service-oriented manner.
- Develops, recommends, and assists with implementation of
policies and procedures; educates and supports management staff on
proper documentation and implementation of disciplinary actions,
dispute resolution, regulatory compliance, and litigation avoidance
for personnel issues.
- Supports employees with various HR related topics such as
clarification of policies and resolution of work-related
issues/problems.
- Ensures all assigned properties have a team engagement and
recognition strategy in place; assists in the development of such
strategies where none exists.
- Conducts and thoroughly documents confidential
investigations.
- Works with General Managers (GMs) to make legally sound
disciplinary decisions. Recruitment, Onboarding, and Workforce
Planning Responsibilities:
- Oversees recruiting and onboarding processes in partnership
with GMs.
- Ensures proper staffing levels through effective recruitment,
hiring, onboarding, and that compliance standards are upheld, and
proper procedures are followed.
- Facilitates pre-employment background screenings, as well as
pre-employment, reasonable belief and post-accident drug testing
process.
- Assists GMs with workforce planning, career pathing, succession
planning, and other strategic initiatives, as needed.Benefits
Administration and Leave Management Responsibilities:
- Manages employee benefit programs, ensuring accuracy in
eligibility determination, seamless enrollment processes, and
precise billing.
- Organizes and oversees annual open enrollment communications
and processes.
- Partners with leave administration vendor to manage leave of
absence claims, manage costs, and ensure compliance.Compliance,
Training and Continuous Improvement Responsibilities:
- Ensures property-level training and development strategies are
in place, and team member one-on-ones are occurring with a high
level of engagement, effectiveness, compliance and equity within
the hotels.
- Conducts periodic site audits, ensuring all required postings
are visible and that training and forms have been completed.
- Oversees properties' Affirmative Action Plans (AAP's) including
compliance with reporting and record retention requirements.
- Ensures employee files contain required employment paperwork,
proper performance management and compensation documentation, are
properly maintained and secured for the required length of
time.
- Investigates and responds to inquiries received from State and
Federal Labor Agencies, as well as requests for employment
verification.
- Collaborates with GMs to respond to unemployment claims;
attends unemployment hearings and ensures property is properly
represented.
- Seeks opportunities to improve enterprise-wide HR practices,
training programs, communication, and other departmental functions
to align with company goals.
- Maintains compliance with federal, state, and local employment
laws and regulations, and recommended best practices; reviews
policies and practices.
- Stays updated on trends, best practices, regulatory changes and
emerging technologies in human resources, talent management, and
employment law.Operational Compliance Responsibilities:
- Designs, implements, complies, and monitors standards and
regulations for safe and efficient hotel operations.
- Collaborates with property-level and corporate-level teams to
evaluate and guarantee adherence to established standards.
- Ensures all safety and security policies (e.g., property
removal, lost and found items, bloodborne pathogens, accident
reporting, and hygiene) are communicated to employees on a regular
basis through orientation, property meetings, bulletin boards,
etc.Other Duties and Responsibilities:
- Partners with Corporate HR team to develop and refine
departmental practices and policies.
- Aids the Corporate Payroll Administrator with payroll
processing for assigned properties.
- Works collaboratively with other departments and
employees.
- Attempts to communicate with guests in guest's native language,
if applicable.
- Reports maintenance deficiencies, safety hazards, accidents, or
injuries.
- Follows Personal Protective Equipment (PPE) requirements, and
report any defective, damaged, or lost PPE including equipment that
does not fit properly to management.
- Follows all safety procedures and be able to recognize and act
in emergency situations.
- Performs other duties as required or assigned by
management.Education and Experience:
- Bachelor's Degree or equivalent in Human Resources, Business
Administration, or related field required.
- PHR, SPHR or SHRM-CP, SHRM-SCP certification(s) preferred.
- 3+ years of human resource management experience preferred,
especially in a hospitality environment.Knowledge, Skills &
Abilities:
- Maintains effective working relationships, communicates
effectively with staff and management, analyzes and resolves
problems, uses independent judgment, and engages successfully with
the public.
- Strong English communication abilities, both written and
verbal, to engage with clients and colleagues.
- Prioritizes tasks and delegates them when appropriate.
- Acts with integrity, professionalism, and confidentiality.
- Possesses thorough knowledge of employment-related laws and
regulations.
- Proficient with Microsoft Office Suite or related
software.
- Proficiency with or the ability to quickly learn the
organization's HRIS and talent management systems; ADP experience
preferred.
- Ability to operate in a 7-day per week, 24-hour per day
business setting.
- Demonstrated capacity to address real-world challenges and
navigate diverse scenarios involving limited standardized
procedures.Physical Demands & Work Environment:The physical demands
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.
- Frequent sitting and working on a computer.
- Frequent standing, walking, reaching and grasping, handling and
feeling with hands and arms.
- Frequent near and far vision.
- Frequent hearing and speaking required.
- Frequent exposure to moderate noise levels.
- Occasional stooping, balancing, kneeling, crouching, crawling,
and/or climbing stairs.
- Occasional lifting up to 20 lbs.
- Frequent travel between assigned properties and corporate
office in Amherst, NY.WHY WORK FOR US? In the hospitality business,
our focus is on making a difference in the lives of our guests and
employees. We care about the well-being of our employees and strive
to provide a full comprehensive, competitive benefits plan to
provide for you and your family's needs. We offer a competitive
salary and benefits package, including medical/dental/vision
insurance, retirement plans, and generous paid time off.
Additionally, you'll have the opportunity to work in a dynamic and
supportive team environment, where your contributions will be
valued and recognized.If you are passionate about HR and
hospitality, and you have the skills and experience we're looking
for, we invite you to apply for the Hotel Human Resources Manager
position. Join us in creating an exceptional employee experience
that drives our success and delivers memorable experiences for our
guests.To apply, please apply directly on our career center at:
Hospitality Openings - Uniland Development Company including your
resume and cover letter. We appreciate all applications, but only
qualified candidates will be contacted for an interview.Uniland
Hospitality is an equal opportunity employer. We celebrate
diversity and are committed to creating an inclusive environment
for all employees.
Compensation details: 60000-80000 Yearly Salary
PI8afa4de45564-37248-35858366
Keywords: Uniland Development Company, Niagara Falls , Human Resource Manager, Human Resources , Buffalo, New York
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