Support Engineer
Company: VirtualVocations
Location: Erie
Posted on: November 15, 2024
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Job Description:
A company is looking for a Support Engineer to maintain data
infrastructure and ensure customer satisfaction.
Key Responsibilities
Utilize the System Health framework to proactively address
production failures
Diagnose and troubleshoot workflow incidents while providing
technical assistance to customers
Collaborate with engineering teams to resolve complex problems and
contribute to process improvements
Required Qualifications
Bachelor's degree and 3 years of relevant experience, or equivalent
combination of education and experience
Proficiency in SQL and Linux is required; experience with Python is
highly preferred
Familiarity with cloud platforms such as Snowflake, Amazon S3,
Google Cloud Platform, and BigQuery is desired
Understanding of data transfer methodologies including FTP/SFTP and
modern API-based approaches
Familiarity with operating systems and networking concepts
Keywords: VirtualVocations, Niagara Falls , Support Engineer, Engineering , Erie, New York
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